Data driven HR & Performance Development — Adam Hickman // Partners Federal Credit Union

Adam Hickman, Vice President of Organizational Development at Partners Federal Credit Union, explores effective strategies for personal and professional growth insights from Disney and data-driven HR. During COVID, layoffs seemed the logical choice based on data. But now those same companies are rehiring to get back that talent, highlighting the need to balance emotions with data in decision-making. Today, Adam discusses data-driven HR and performance development.
About the speaker

Adam Hickman

Partners Federal Credit Union

- Partners Federal Credit Union

Adam is VP of Organizational Development at Partners Federal Credit Union

Show Notes

  • 01:17 Data driven HR and employee growth at Partners Federal Credit Union
    Data-driven HR at Partners starts with assessing competencies through executive team calibration and data analysis. They utilize the community of inquiry model and longitudinal studies to measure training's impact on competencies, ensuring alignment with organizational excellence.
  • 05:23
    How to take a data driven approach to talent development
    Partners Federal Credit Union employs an evaluation to assess knowledge, skills, and behavior, using a rating scale from beginner to expert for specific traits under each competency. This strategic approach guarantees that the L&D curriculum aligns with the organization's strategy by focusing on development priorities.
  • 08:14
    How Partners Federal Credit Union calibrates employee competencies
    Competency evaluation calibration sessions take place with a group of executives. Disagreements are handled by supporting the ratings with observable behaviors to identify competency gaps, ensuring evaluation result clarity for employees when theyre approached.
  • 10:04
    Moving beyond numbers to drive employee development
    In data-driven evaluations, the focus shifts from numerical scores to understanding the reasons behind those numbers and the subsequent actions for improvement. It's about uncovering the story within the gap between self-perception and external feedback to inform decision-making.
  • 13:14
    The key to data driven HR and performance development
    While the numbers from traditional data sources are important, the key is obtaining numbers that reveal anecdotes and stories about what's happening within an organization. These insights inform better decisions in terms of learning and development, and recruitment efforts.

Quotes

  • "If your curriculum advances your organizational strategy, then it's done in a way where you use data upfront to tell that story." - Adam Hickman

  • "Data-driven insights are about more than numbers; it's the story within the gap that matters, the 'why' behind the 'what' that we pursue relentlessly." - Adam Hickman

  • "Feelings or facts? Decisions are driven by emotions, not just numbers. Understand the emotional side of data." - Adam Hickman

  • "If you use employee engagement as a competitive advantage to your workplace, you're in the right spot." - Adam Hickman

  • "A well-crafted job posting is a whistle for top talent. List responsibilities, expectations, and watch the most talented come running." - Adam Hickman

About the speaker

Adam Hickman

Partners Federal Credit Union

- Partners Federal Credit Union

Adam is VP of Organizational Development at Partners Federal Credit Union

Up Next: