Data driven HR & Performance Development — Adam Hickman // Partners Federal Credit Union

Show Notes

• 01:17 Data driven HR and employee growth at Partners Federal Credit Union
  Data-driven HR at Partners starts with assessing competencies through executive team calibration and data analysis. They utilize the community of inquiry model and longitudinal studies to measure training's impact on competencies, ensuring alignment with organizational excellence.
• 05:23
  How to take a data driven approach to talent development

  Partners Federal Credit Union employs an evaluation to assess knowledge, skills, and behavior, using a rating scale from beginner to expert for specific traits under each competency. This strategic approach guarantees that the L&D curriculum aligns with the organization's strategy by focusing on development priorities.
• 08:14
  How Partners Federal Credit Union calibrates employee competencies

  Competency evaluation calibration sessions take place with a group of executives. Disagreements are handled by supporting the ratings with observable behaviors to identify competency gaps, ensuring evaluation result clarity for employees when theyre approached.
• 10:04
  Moving beyond numbers to drive employee development

  In data-driven evaluations, the focus shifts from numerical scores to understanding the reasons behind those numbers and the subsequent actions for improvement. It's about uncovering the story within the gap between self-perception and external feedback to inform decision-making.
• 13:14
  The key to data driven HR and performance development

  While the numbers from traditional data sources are important, the key is obtaining numbers that reveal anecdotes and stories about what's happening within an organization. These insights inform better decisions in terms of learning and development, and recruitment efforts.